Microsoft announced a deal to buy Colloquis, a privately held firm specializing in virtual service agents programmed to answers questions online.
Microsoft Corp. lately announced that it has acquired privately owned Colloquis Inc., a maker of conversational online business solutions that feature natural language-processing technology. The company's software lets customers send Instant Messages that retrieve conversational answers through artificial intelligence programs.
The deal will allow Microsoft to offer new services based on Colloquis technology to businesses with online operations, giving it a platform and set of tools for building conversational capabilities into its software.
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